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CMMI for Acquisition v1.3                                                                                                                  Course Brochure
- an Introduction

Course Description
CMMI for Acquisition (CMMI-ACQ) provides guidance to those organisations acquiring products and services. Like every CMMI model, CMMI-ACQ is a process improvement approach that provides organisations with the essential elements of effective processes (PAs) that can be used to guide improvement across a team, project, division, or an entire organisation.
All CMMI-ACQ model practices focus on the activities of the acquirer. These activities include supplier sourcing; developing and awarding supplier agreements; and managing the acquisition of capabilities, including the acquisition of both products and services.

The CMMI for Acquisition helps to set process improvement goals and priorities, provide guidance for quality processes, and provide a point of reference for appraising current processes.
If your organisation has on-going relationships with suppliers governed by agreements for the delivery of products or services then CMMI-ACQ can help you improve your process and performance

This three-day course introduces the audiance to the CMMI for Acquisition (CMMI-ACQ) and explains the structure and characteristics of the CMMI and looks in detail at each Process Area and their Specific and Generic Practices.

Course Objectives
This workshop will provide a background in the CMMI and explore in detail the three key themes of CMMI for Acquisition
Partnership: The acquirer and the supplier working together.
CMMI Training and Consultancy Providers   Finding the right suppliers.
CMMI Training and Consultancy Providers   Establishing the agreement.
CMMI Training and Consultancy Providers   Recognising the other’s needs and objectives.

The acquirer meeting the needs of the stakeholders
CMMI Training and Consultancy Providers   Ensuring that the needed capabilities are delivered to the stakeholders.
CMMI Training and Consultancy Providers   Proactive requirements elicitation and management.
CMMI Training and Consultancy Providers   Technical oversight.

Managing the relationship
CMMI Training and Consultancy Providers   Management oversight and the supplier agreement.
CMMI Training and Consultancy Providers   Technical oversight and solution management.

The objective is that by the end of the course the participants will have more than just a theoretical knowledge of CMM-DEV, they will be able to:

CMMI Training and Consultancy Providers   Understand at a high level the CMMI Product Suite
CMMI Training and Consultancy Providers   Be able to locate and begin to apply relevant information in the model for their organisation
CMMI Training and Consultancy Providers   Understand the key concepts about model structure and function, and important model relationships
CMMI Training and Consultancy Providers   Be aware of the components of the CMMI models and how they may be applied to their organisation
CMMI Training and Consultancy Providers   Apply CMMI principles to meet their organisations' business objectives
CMMI Training and Consultancy Providers   Learn effective practices for defining, establishing, and managing service.
CMMI Training and Consultancy Providers   Sustain your improvement.
CMMI Training and Consultancy Providers   Prepare for next steps, such as an appraisal or certification.

Successful achievement of the course objectives requires active participation and attendance throughout the three days.

Who Should Attend?
The course will benefit those people involved in acquiring products and services as well as anyone interested in learning more about the CMMI.  There are no pre-requisites for this course.

Course Topics

1. Process Improvement Concepts and CMMI
Everyone realises the importance of having a motivated, quality work force and the latest technology, but even the finest people cannot perform at their best when the processes are not understood or are not operating at their best. In this module we will establish a framework for the rest of the course by understanding what is meant by the terms ‘process’, ‘process model’ and ‘process management’ and we look at how process models support improvement.

2. Overview of the CMMI for Acquisition
Many organisations around the world are using the CMMI to guide their process improvement activities but what is it and what can it do for you and your organisation?

This module provides an introduction to the CMMI-ACQ, the types of business benefits that can be achieved with a CMMI-based process improvement programme, and some of the business drivers for using the CMMI.

In this module we will consider what the CMMI is and, perhaps just as important, what it isn’t! We’ll also look at some the drivers that lead organisations to adopting the CMMI and the types of benefits they might expect to achieve. Then we’ll turn to the model in a little more detail looking at how it is structured, the models that are available, ways of using the models (the representations), and the concept of capability and maturity levels.

3. Achieving Institutionalisation
In this module we will consider the concept of institutionalisation, a key feature of the CMMI.

Usually an organisation’s investment in process is considerable and never without a lot of blood, sweat and tears from those charged with developing and implementing the processes. So why is it that, so often, processes are not used by those they were created for? After all they are intended to make life easier and the organisation more efficient. This module provides a framework for enabling processes to be deployed in an effective way that helps to make them usable, relevant to the business, manageable, measureable and, above all, allows them to change as the business changes.

4. Sustaining Excellence

In this module we explore the establishment of an improvement infrastructure for continuous process improvement. This includes establishing the organisational assets and guidelines for using the assets, establishing ways for work teams to take advantage of the advances of others and adding more rigor to the process of process improvement.

5. Selecting and Engaging with Suppliers
In Selecting and Engaging with Suppliers we look at how to gain an understanding of requirements and manage subsequent changes as they are developed into a ‘Solicitation Package’ (ITT or RFQ). We look at negotiating with candidate suppliers and developing the Supplier Agreement and provide guidance on techniques for selecting suppliers.

6. Transition to Operations and Support
Transition to operations and support includes the approach for introducing and maintaining the readiness, sustainment, and operational capability of the product(s) and / or services delivered by the supplier. In the CMMI this is called the Acquisition Strategy. This module addresses not only the monitoring of work (progress against the plans, conducting reviews, correcting variations as and when they occur) but also how to monitor the service agreement and the technical aspects of the acquired service or product.

7. Making Work Measurable
A measurement capability that supports the information needs of the business is essential. When organisations begin their improvement journey they need to understand what they need to know to be able to manage the business, how to collect and analyse data, and how to make sure that the results of the measurement activities are communicated to those who need the data for decision making. As organisations mature they enhance their measurement capability to enable them not only to record past events but also to predict future performance based on analysing historical data. In the first section of a 2-part module we look at basic measurement practices (identifying information needs, defining measurements, etc.) whilst in the second part we consider how the measurement capability can be enhanced to allow data-based decision making and to enable process predictability and consistency through the removal of process variation.

8. Ensuring Success
In this module we explore how to gain regular objective insight into the use of processes and the development of products, managing risk and how to verify and validate the products we produce.

9. Organisational Culture and Change
The closing module provides delegates with an insight of how using the CMMI will require changes to the way the organisation, and the people in it, do work.

Course Materials and Certification
Each delegate will receive a copy of the course material, the CMMI book “Guidelines for Improving the Acquisition of Products and Services”, a copy of Trinity’s CMMI for Services Quick Reference Guide, and a certificate of completion provided that they meet the completion criteria.

This Introduction to CMMI-ACQ training has been developed by Trinity Management Consultants and is not a CMMI Institute certified course.