CMMI for Development
GG2
Institutionalize a Managed Process
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GP 2.8 Monitor and Control the Process
Monitor and control the process against the
plan for performing the process and take appropriate corrective action.
The purpose of this
generic practice is to perform the direct day-to-day monitoring and
controlling of the process. Appropriate visibility into the process is
maintained so that appropriate corrective action can be taken when
necessary. Monitoring and controlling the process can involve measuring
appropriate attributes of the process or work products produced by the
process.
Refer to
the Measurement and Analysis process area for more information about
developing and sustaining a measurement capability used to support
management information needs.
Refer to the Work Monitoring and Control process
area for more information about providing an understanding of the work
progress and performance so that appropriate corrective actions can be
taken when the work progress and performance deviates significantly from
the plan.
Subpractices
1. Evaluate
actual progress and performance against the plan for performing the
process.
The evaluations
are of the process, its work products, and its services.
2. Review accomplishments and results of the
process against the plan for performing the process.
3. Review activities, status, and results of the
process with the immediate level of management responsible for the
process and identify issues.
These reviews are intended to provide the
immediate level of management with appropriate visibility into the
process based on the day-to-day monitoring and controlling of the
process, and are supplemented by periodic and event-driven reviews with
higher level management as described in GP 2.10.
4. Identify and evaluate the effects of
significant deviations from the plan for performing the process.
5. Identify problems in the plan for performing
the process and in the execution of the process.
6. Take corrective action when requirements and
objectives are not being satisfied, when issues are identified, or when
progress differs significantly from the plan for performing the process.
Inherent risks should be considered before any corrective action is
taken. |
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Corrective action can include the
following:
Taking remedial action to repair defective work products or
services
Changing the plan for performing the process
Adjusting resources, including people,
tools, and other resources
Negotiating changes to the established
commitments
Securing change to the requirements and objectives that must be
satisfied
Terminating the effort |
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7. Track corrective action to closure.
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CAR Elaboration |
Examples of measures and work products used in monitoring
and controlling include the following:
Number of outcomes
analyzed
Change in quality or process performance per
instance of the causal analysis and resolution process
Schedule of activities for implementing a selected action
proposal |
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CM Elaboration |
Examples of measures and work products used in monitoring
and controlling include the following:
Number of changes to
configuration items
Number of configuration audits
conducted
Schedule of CCB or audit activities |
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DAR Elaboration |
Examples of measures and work products used in monitoring
and controlling include the following:
Cost-to-benefit
ratio of using formal evaluation processes
Schedule for the
execution of a trade study |
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IPM Elaboration |
Examples of measures and work products
used in monitoring and controlling include the following:
Number of changes to the projects
defined process
Schedule and effort to tailor the organizations set of
standard processes
Interface coordination issue trends
(i.e., number identified and number closed)
Schedule for project tailoring
activities
Project's shared vision usage and effectiveness
Team structure usage and effectiveness
Team charters usage and effectiveness |
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MA Elaboration |
Examples of measures and work products used in monitoring
and controlling include the following:
Percentage of work
groups using progress and performance measures
Percentage
of measurement objectives addressed
Schedule for collection
and review of measurement data |
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OPD Elaboration |
Examples of measures and work products used in monitoring
and controlling include the following:
Percentage of work
groups using the process architectures and process elements of
the organizations set of standard processes
Defect density
of each process element of the organizations set of standard
processes
Schedule for development of a process or process
change |
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OPF Elaboration |
Examples of measures and work products used in monitoring
and controlling include the following:
Number of process
improvement proposals submitted, accepted, or implemented
CMMI maturity level or capability level earned
Schedule for
deployment of an organizational process asset
Percentage of
work groups using the current organizations set of standard
processes (or tailored version of the current set)
Issue
trends associated with implementing the organizations set of
standard processes (i.e., number of issues identified, number
closed)
Progress toward achievement of process needs and
objectives |
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OPM Elaboration |
Examples of measures and work products used in monitoring
and controlling include the following:
Change in quality
and process performance related to business objectives
Schedule for implementing and validating an improvement
Schedule for activities to deploy a selected improvement |
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OPP Elaboration |
Examples of measures and work products used in monitoring
and controlling include the following:
Trends in the
organizations process performance with respect to changes in
work products and task attributes (e.g., size growth, effort,
schedule, quality)
Schedule for collecting and reviewing
measures to be used for establishing a process performance
baseline |
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OT Elaboration |
Examples of measures and work products used in monitoring
and controlling include the following:
Number of training
courses delivered (e.g., planned versus actual)
Post-training evaluation ratings
Training program quality
survey ratings
Schedule for delivery of training
Schedule for development of a course |
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PI Elaboration |
Examples of measures and work
products used in monitoring and controlling include the
following:
Product component integration profile (e.g.,
product component assemblies planned and performed, number of
exceptions found)
Integration evaluation problem report
trends (e.g., number written and number closed)
Integration
evaluation problem report aging (i.e., how long each problem
report has been open)
Schedule for conduct of specific
integration activities |
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PMC Elaboration |
Examples of measures and work
products used in monitoring and controlling include the
following:
Number of open and closed corrective actions
Schedule with status for monthly financial data collection,
analysis, and reporting
Number and types of reviews
performed
Review schedule (planned versus actual and
slipped target dates)
Schedule for collection and analysis
of monitoring data |
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PP Elaboration |
Examples of measures and work
products used in monitoring and controlling include the
following:
Number of revisions to the plan
Cost,
schedule, and effort variance per plan revision
Schedule
for development and maintenance of program plans |
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PPQA Elaboration |
Examples of measures and work products used in monitoring
and controlling include the following:
Variance of
objective process evaluations planned and performed
Variance of objective work product evaluations planned and
performed
Schedule for objective evaluations |
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QPM Elaboration |
Examples of
measures and work products used in monitoring and controlling
include the following:
Profile of subprocess attributes
whose process performance provide insight about the risk to, or
are key contributors to, achieving project objectives (e.g.,
number selected for monitoring through statistical techniques,
number currently being monitored, number whose process
performance is stable)
Number of special causes of
variation identified
Schedule of data collection, analysis,
and reporting activities in a measurement and analysis cycle as
it relates to quantitative management activities |
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RD Elaboration |
Examples of measures and work
products used in monitoring and controlling include the
following:
Cost, schedule, and effort expended for rework
Defect density of requirements specifications
Schedule
for activities to develop a set of requirements |
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REQM Elaboration |
Examples of measures and work products used in monitoring
and controlling include the following:
Requirements
volatility (percentage of requirements changed)
Schedule
for coordination of requirements
Schedule for analysis of a
proposed requirements change |
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RSKM Elaboration |
Examples of measures and work products used in monitoring
and controlling include the following:
Number of risks
identified, managed, tracked, and controlled
Risk exposure
and changes to the risk exposure for each assessed risk, and as
a summary percentage of management reserve
Change activity
for risk mitigation plans (e.g., processes, schedule, funding)
Occurrence of unanticipated risks
Risk categorization
volatility
Comparison of estimated versus actual risk
mitigation effort and impact
Schedule for risk analysis
activities
Schedule of actions for a specific mitigation |
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SAM Elaboration |
Examples of measures and work products used in monitoring
and controlling include the following:
Number of changes
made to the requirements for the supplier
Cost and schedule
variance in accordance with the supplier agreement
Schedule
for selecting a supplier and establishing an agreement |
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TS Elaboration |
Examples of
measures and work products used in monitoring and controlling
include the following:
Cost, schedule, and effort expended
for rework
Percentage of requirements addressed in the
product or product component design
Size and complexity of
the product, product components, interfaces, and documentation
Defect density of technical solutions work products
Schedule for design activities |
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VAL Elaboration |
Examples of measures and work products used in monitoring
and controlling include the following:
Number of validation
activities completed (planned versus actual)
Validation
problem report trends (e.g., number written, number closed)
Validation problem report aging (i.e., how long each problem
report has been open)
Schedule for a specific validation
activity |
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VER Elaboration |
Examples of measures and work products used
in monitoring and controlling include the following:
Verification profile (e.g., the number of verifications planned
and performed, and the defects found; or defects categorized by
verification method or type)
Number of defects detected by
defect category
Verification problem report trends (e.g.,
number written, number closed)
Verification problem report
status (i.e., how long each problem report has been open)
Schedule for a specific verification activity
Peer review
effectiveness |
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